Terms of Service - Next-stage max-efficiency drafting

1. Introduction

Welcome to NexMaxro. These Terms of Service govern your access to our domain NexMaxro.site and the services, digital guides and physical items we offer. By using our site or purchasing any product, you agree to comply with these terms.

2. Contact Information

Address: 150 Elgin Street, Suite 1100
Ottawa, ON K2P 1L4
Phone: +14162233221
Business ID: 397639041

3. Services

Our service offerings include personalized drafting sessions aimed at maximizing efficiency. All service bookings are subject to the terms below:

3.1 Refunds and Rescheduling

Requests for a refund must be submitted within 7 days of payment. Approved refunds will be processed to the original method of purchase within 14 days of approval. Should you wish to shift a session date, you may do so once without extra charge, provided the request is made at least 48 hours before the scheduled time.

3.2 Non-Refundable Services

Certain advanced packages require significant preparation and resource allocation. These are labeled as final sale at checkout and are not eligible for a refund. This ensures our team can commit dedicated resources to deliver high quality outcomes.

4. Digital Guides and Education Materials

Access to ebooks, tutorials and template bundles is granted upon purchase. These items fall under the following terms:

4.1 Refund Terms

If you encounter technical issues accessing materials, contact us within 14 days. Upon verification, access will be revoked and a full refund issued via the original payment channel. No refunds will be offered after this period to maintain content security.

5. Physical Products

Printed manuals and branded merchandise are fulfilled by third-party partners. Please note:

5.1 Refund Terms

Unopened items may be sent back within 30 days of delivery. Once received and inspected, a refund will be issued to the original payment channel within 14 days. Customers are responsible for shipping expenses. Items that show signs of use or damage are not acceptable.

6. Governing Law and Updates

These terms are governed by the laws of Canada. We reserve the right to revise these terms at any point in 2025. Continued use after changes implies acceptance.

For questions or to submit a request, please use our contact form.